The manufacturer's warranty does not cover: battery, scratch case, scratch or broken crystal, strap or bracelet.
If the watch falls under our 2 years warranty due to manufacturer defective in material or workmanship under normal use, it will be repaired or replaced free of charge at the discretion of Mulco Watches Inc. Or an equivalent style of equal value based on the purchase price. As we are a fashion company, we cannot guarantee that the same style will be available for your replacement. Some shipping and handling fee maybe apply to some warranty services.
In order to apply the warranty we need to have the billing receipt with the date of purchase from an authorized Mulco retailer.
The warranty is avoided: If damage resulting from improper handling, lack of care, accidents, or normal wear and tear. If the watch has been damaged by accident, negligence, unauthorized service, or other factors not due to defects in material or workmanship.
If the watch does not fall under warranty, there will be a service rate that is specified in the repair form, the return shipping has to be paid too.
For information about How to apply Mulco warranty, please visit our Warranty Policy.
For repair or warranty in other countries please visit Repair and international Warranty. Any other specific question please send us an email to info@mulcowatches.com